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Twice a year. Every year, for life. Really. Maintenance is one of many hidden costs to consider when you’re looking at a cue’s price, for most cues, that is. Fortunately, McDermott offers the MOST comprehensive maintenance program ever. Not that our cues require maintenance often. Just about anything your McDermott cue might need replaced, checked or cleaned- tips, shafts, wraps, bumpers, ferrules- is fully covered under our exclusive Lifetime Maintenance program… for life. This will save you money. McDermott’s total commitment to your satisfaction doesn’t end when you take your new McDermott home. It only begins there.
The 10 Point Inspection Process
 
McDermott craftsmen check for details even the most careful player may not notice. Joints are checked, cosmetics evaluated, weights adjusted, and every minor detail inspected.
 
1. Check structural integrity
2. Resand shaft
3. Clean shaft
4. Refinish shaft
5. Replace Tip
6. Clean ferrule
7. Adjust weight
8. Clean butt
9. Redress wrap
10. Overall cosmetic evaluation
 
McDermott craftsmen check for details even the most careful player may not notice. Joints are checked, cosmetics evaluated, weights adjusted, and every minor detail inspected.
 
McDermott offers you a lifetime of FREE maintenance when you follow these simple instructions:
 
Send in your McDermott cue, freight prepaid to:
McDermott Handcrafted Cues
W146 N9560 Held Drive
Menomonee Falls, WI 53051
Send $14.95 for outgoing shipping and handling.
Include your name, address, phone number and email address.
 
Enjoy your “new” cue 5 to 7 days later.
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